Brett King: Let’s get rid of Internet Banking…

Brett King, author of best-selling Bank 2.0 shares his insights on Internet Banking …Brett King

If you think about the way we have digital banking and web presence structured today, it is actually wrong. Most banks today already have a well developed ‘public’ presence in the form of www site, and a separate ’secure’ portal as a transaction or services platform “behind the login” – normally called “Internet Banking”. The problem is, that this basic structure is not the optimal configuration for customers, nor for the bank moving forward.

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