Innovation expert, inspirational speaker and broadcaster Hamish Taylor shares important business lessons with his audience.
In the short video clip below, Hamish shares tidbits of wisdom on customer relations and business innovations as he says “Get out there and understand that customer’s world” and “Don’t go in with an agenda. Go in with a blank sheet of paper.”
Hamish Taylor has an award winning record of driving innovation and change in a number of very different environments.
Hamish’s extensive experience in business include holding the following positions all before turning 40 years old:
- Brand management at Procter and Gamble
- Management Consultant at Price Waterhouse
- Head of Brands at British Airways
- CEO of Eurostar
- CEO of Sainsburys Bank
He has also been dubbed the “master thief” by the Inspired Leaders Network due to his record of “stealing” ideas from one environment to use in another (including Yacht designers for aircraft interiors, Disney to help with airport queuing, and rugby referees for new approaches to risk/compliance).
In 2004, Hamish launched his speaking and consultancy career and, in the past 5 years alone, over 250 organisations in more than 45 different countries have sought Hamish’s inspiration.
Hamish acts as a global advisor to some of the worlds largest companies and is regularly featured in the broadcast media, his most recent project being the “Teen Canteen” television programme for the BBC.
Hamish Taylor’s speaking topics include:
- Customer insights
- Innovation in business
- Leading Change