Karin Hurt

Author and international keynote speaker Karin Hurt inspires transformational change.

Recently named on Inc’s list of 100 Great Leadership Speakers and American Management Association’s 50 Leaders to Watch, Karin Hurt helps leaders from around the world achieve breakthrough results without losing their souls.

Karin has over two decades of experience in customer service, sales, and human resources. She’s the award-winning author of 3 books: Winning Well: A Manager’s Guide to Getting Results-Without Losing Your Soul, Overcoming an Imperfect Boss, and Glowstone Peak – a book for readers of all ages about courage, influence, and hope.

A former Verizon Wireless executive, Karin transformed customer service outsourcing (96M calls/year) to reach parity in quality with internal centers and developed a leading sales team that won the President’s Award for Customer Growth.

Her keynotes inspire leaders with proven and practical leadership techniques developed over her rich career as an executive, speaker, and strategic advisor.

Karin has a BA in Communication from Wake Forest University, an MA from Towson University in Organizational Communication, and additional graduate work at the University of Maryland, where she teaches in the MBA and Executive Education programs.

She and her husband, David Dye, are dedicated to their philanthropic initiative, Winning Wells, which provides clean water wells to communities struggling with access to safe water throughout Southeast Asia.

Karin lives outside of Washington, DC. She knows the stillness of a yogi, the reflective road of a marathoner, and the joy of being a mom raising emerging leaders.

Topics

WINNING WELL

Building a High-Performance, High-Engagement Culture

 This program is perfect for:

  • Overwhelmed managers working to take their results and relationships to the next level
  • Leaders working to build a high-performing, high-engagement culture
  • Teams looking for practical tools and techniques they can use right away

 The audience will leave with:

  • Ways to stay focused on the MIT (most important things) that contribute to consistent, breakthrough results
  • Tools to correct poor performance without drama
  • Techniques to build better relationships up, down and sideways
  • A better understanding of how to give each team member what they need most to take their performance to the next level
  • Tools for building a more competent, confident team

Management isn’t easy.

Manager’s face aggressive goals and often drive their teams to burn out trying to deliver. Or, employees seek connection and support, so managers focus on relationships . . . and fail to make the numbers. The fallout is stress, frustration, and disengagement, and not just among team members: two-thirds of managers report being disengaged.

Winning Well is a manager’s lifeline for getting the results they need while keeping employees (and themselves) energized and motivated. Filled with humor, straight talk, and hard-won truths, this inspiring keynote delivers principles and practices to galvanize your team in positive and productive ways.

MASTERING THE ART OF TOUGH CONVERSATION

Do you have a tough conversation you need to have, but are avoiding at all costs?

This program is perfect for:

  • Leaders working to build a high-performing culture
  • Managers struggling to have the tough conversations vital to building healthy, high performing teams
  • Managers working to build more productive relationships up, down and sideways

 The audience will leave with:

  • Tools to solve 90% of your tough conversations before they happen
  • Approaches for “ditching the diaper genie” to have the tough conversations that need to happen.
  • The I.N.S.P.I.R.E. method of delivering tough feedback
  • An easy-to-use methodology for asking strategic questions that uncover vulnerabilities and opportunities for strategic growth

Do you have a tough conversation you need to have, but are avoiding at all costs? Have you ever regretted not having the tough conversation, as you watched someone you truly care about repeat a pattern that severely impacted your business? Is your team speaking with the candor they need to own the ugly problems in your organization and make the best decisions?

Mastering the art of the tough conversation is a key to success in business, life, and creating a healthy, vibrant culture. One of the greatest gifts you can give another human being is to tell them the truth.

This very popular keynote works well across a wide range of industries, countries, and cultures and is easily adapted for leaders and individual contributors at all levels. Filled with inspiring stories, humor, and very practical tools, your audience will leave with tools they can implement right away to take their communication to the next level.

This can also be delivered as a breakout, following the Winning Well keynote.

HOW CAN WE? BUILDING AN INNOVATIVE, SOLUTIONS-FOCUSED CULTURE

What would happen if every member of your team came to work focused on finding solutions and creating better results?

This program is perfect for:

  • Senior and mid-level managers
  • Managers struggling to get their teams to think more creatively and solve problems on their own
  • Teams looking to take their performance to the next level

 The audience will leave with:

  • Easy-to-use tools and techniques to empower solutions-thinking and customer-focused problem solving
  • A clear understanding of what’s blocking everyday innovation in their teams
  • Communication strategies to eliminate FOSU (Fear of Speaking Up) and encourage deeper dialogue up, down and sideways
  • A plan they can apply right away

What would happen if every member of your team came to work every day asking themselves and each other one simple question: How can we?

  • How can we build an extraordinary customer experience?
  • How can we fix this?
  • How can we turn this around?
  • How can we collaborate?

Karin and David will inspire your team with real examples of turnaround success both in their executive roles and in their work with companies around the world. Your audience will leave with tools and techniques they can immediately apply with their teams.

LEADING DURING TIMES OF UNCERTAINTY AND CHANGE

This program is perfect for:

  • Fast growing teams or organizations
  • Associations serving highly disrupted, fast-changing industries
  • Organizations going through times of significant change (e.g. mergers, restructures)

 The audience will leave with:

  • Confidence to navigate through the uncertainty with poise
  • Communication techniques to keep their teams focused on what matters most
  • Tools to think build critical thinking capacity and make better decisions
  • Strategic questions to help uncover new strategic opportunities and insights

Join Karin and David to get the antidote to uncertainty, help your leaders and teams to thrive during times of change, and make ambiguity work for you, not against you. We will work with you to fully customize this program based on your biggest pain points. This highly interactive program will give your team an opportunity to surface and have candid conversations that address their fears, and give them to tools to navigate the change with more confidence and competence.

Testimonials

Karin and David light up the stage through dynamic storytelling and highly-practical leadership solutions participants can implement right away. While they’re teaching teamwork and communication, they’re actually demonstrating it beautifully.
~ Kerri Phipps, MC, HR Asia

David and Karin worked really well with our team. It was almost uncanny how relevant the content was – perfect for our team and the issues that we face on a day-to-day basis.
~ Sean Barrett, VP Product Management, Albertsons

Karin and David bring executive leadership experience and they know what they’re talking about. We have a common language that all leaders can use. Leaders at every level are empowered and truly owned the vision and the way forward.
~ Carl Lytikainen, VP Customer Service, Mindbody

David Lim

Leading Asian Motivational Speaker

Mark Millar

Asia supply chain & logistics

David Dye

Winning Well