Po Chung

Mr Chung Po-yang (Alias Po Chung) is the co-founder and chairman emeritus of DHL, and the Chairman of The Hong Kong Institute of Service Leadership & Management, Service Leadership Education Limited and The Good Life Initiative Limited.

In 1972 Mr Chung co-founded DHL International Limited, a Hong Kong based company that, together with DHL Airways Inc., owns and operates the DHL Worldwide Network.   The DHL Worldwide Network operates more than 220 countries and territories and more than 120,000 destinations (major zip code areas). Mr. Chung served on the Management Board of DHL International, and as Chairman of DHL International (HK) Ltd, between 1972 and 2001, when it was merged with the German Post Office.  He retire from the day-to-day management of DHL in 2001.

In January 2006, Mr. Chung spearheaded the creation of the Centre for Asian Entrepreneurship & Business Values (CASEBV), at the University of Hong Kong, and had co-lectured a course in Entrepreneurship.

Mr. Chung is the author of the Service Masters Editions:  The First Ten Yards – The 5 Dynamics of Entrepreneurship and how they made a difference at DHL and other successful startups (available in English and Chinese), Service Reborn, The 12 Dimensions of a Service Leader and 25 Principles of Service Leadership. His another publication is <力退休> (“My Entrepreneurial Retirement Journey”).

Mr. Chung is particularly passionate about the nature and value of superior service required for the success of global centres of commerce as most developed communities have shifted from  manufacturing to service  economy.   His professional life has been dedicated in large part to understanding how to provide superb service, how to educate others as superior service leaders, and how to design and operate service sector organizations. 

As Chairman of Hong Kong Institute of Service Leadership & Management, Mr. Chung is a champion of the effort to develop service-oriented courses and executive training programmes for Hong Kong’s major universities and organizations.

As a thought leader, Mr. Chung was made an Officer of the Most Excellent Order of the British Empire (OBE) in 1995, in recognition of his commitment to the arts community.   In 2002, the Hong Kong Government awarded Mr. Chung the Silver Bauhinia Star for his distinguished service to the logistics industry.

In addition to his business success, Mr Chung is also an established artist with his Chinese landscape paintings purchased by galleries and private collections. He received his Master of Fine Art from the Royal Melbourne Institute of Technology University in 2004, and an Honorary doctor degree from RMIT in 2011.

He is married to Helen and has three daughters, Yana, Anca and Yangie.

SPEAKING ENGAGEMENTS AND SEMINARS

Mr. Chung has been the feature speaker on corporate culture at various symposia organized by the Pacific Rim Forum, Business International, Business Week International, Young Presidents Organization, Hong Kong Management Association, China Management Association in Taiwan, Singapore National Productivity Board, Credit Suisse, The Hongkong and China Gas Co Ltd, Li & Fung, HKTDC, TEDxPearlRiver, Oxford, Harvard Asia Vision 21, various graduate schools of business, such as London Business School, HKU Business School, and Columbia Business School, just a few to name.

HONOURS 

  • The Education University of Hong Kong – Honorary Fellowship, April, 2016.
  • Royal Melbourne Institute of Technology – Doctor of Fine Art honoris causa, May 2011.
  • The University of Hong Kong – Honorary University Fellowship, 2008.
  • Beta Gamma Sigma Honoree, 2008.
  • Silver Bauhinia Star, 2002.
  • Justice of Peace (JP), 1997.
  • Officer of the Most Excellent Order of the British Empire (OBE), 1995.
  • Outstanding Overseas Chinese Entrepreneur, Republic of China, 1990.

PUBLICATIONS

  • The First 10 Yards – The 5 Dynamics of Entrepreneurship.
  • <草根创业的5项修炼>.
  • <落力退休> (My Entrepreneurial Retirement Journey).
  • Service Reborn: The Knowledge, Skills, and Attitudes of Service Companies.
  • 25 Principles of Service Leadership.
  • The 12 Dimensions of a Service Leader (coming in September).
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