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Co-founder of Four Pillars Gin, Strategist

The Future of Retail

Sales and Personal Branding

When Digital Becomes Human

Advertising and Marketing in Asia

British Celebrity Chef

How to Attract the Best Customers

Delivering Happiness

Expert on marketing, word of mouth, and customer service

Shopper Psychology & Consumer Behaviour

Renowned Sales and Motivational Speaker

Co-founder and Chairman Emeritus of DHL

Winning Clients’ Loyalty

Customer Experience Design

Customer Experience Guru

Hotel Online Reputation Management

Sales Optimisation

Asia Luxury Branding

Motivational Humorist

Customer Experience & Sales

Xceptionalize Your Business

Winning the war for the modern customer