Tag Archives: Steven van Belleghem

Steven Van Belleghem: The Best Strategy Forward While Facing the Corona Crisis

Steven Van Belleghem

In a recent blog post, Steven Van Belleghem tackles the effect of coronavirus pandemic on most industries worldwide and what companies must do to emerge victorious amidst the struggle for survival. Here are some highlights: Go for long-term relationships with customers: trust and reputation In my opinion, the best strategy forward is to invest in […]

Steven Van Belleghem: The future of customer experience: keynote compilation of 2019

Steven Van Belleghem

Entrepreneur and global thought leader Steven Van Belleghem had an amazing 2019, delivering keynotes all over the world. Steven combines customer-centric thinking, latest digital trends and the human touch in his presentations. He has given more than 1,000 presentations at events in over 40 countries in his core expertise on the future of customer centricity. This […]

Steven Van Belleghem Spoke about the Customers of the Future with President Obama in the Audience

Steven Van Belleghem

Steven Van Belleghem spoke at the ‘Forward Thinking Leadership’ in Amsterdam in Sep 2018, sharing an update of his ‘customers the day after tomorrow’ keynote, with President Obama in the audience. Here is the video of his presentation. Steven Van Belleghem is an expert in customer focus in a digital world. He is a popular speaker […]

Customers the day after tomorrow keynote by Steven Van Belleghem

Steven van Belleghem

Steven Van Belleghem shared his insights on “Customers the day after tomorrow” at Showtime 2017 Conference, which is the biggest sales enablement event in Europe. In his inspirational talk on become consumer-centric, Steven outlines several important points including: “What they didn’t do, the guys from Toys R Us and many other companies in the world […]

Speakers on consumer behaviour in the digital age

Looking for experts who truly understand consumer behaviour in the digital age? We at Speakers Connect are ready to bring to you the best speakers in the area. Olivier Oullier – behavioral and brain scientist Michael Solomon – consumer behavior expert and author Mike Walsh – futurist and CEO of Tomorrow (global consultancy firm)  Ken Hughes – Europe’s […]

Steven Van Belleghem: Winning customers in a world of AI, bots and automation

Steven Van Belleghem

Steven Van Belleghem‘s “Customers the day after tomorrow” is both an informative book and also one of his exciting keynote. We are entering phase 3 of digitalization. This is a world of automation, bots and Artificial Intelligence. The benefits to customers will be HUGE. Customers will enjoy a world of faster than real-time customer service. A world […]

Steven Van Belleghem: Customers the day after tomorrow

Steven van Belleghem

Steven Van Belleghem‘s newest keynote “Customers the day after tomorrow” is all about how to win customers during this third phase of digitization—with customer experience is evolving into an AI-first business. Watch Steven’s enthusiastic delivery and insight on three key investment areas: consumer science, automated interfaces and intelligence augmented. This keynote is linked to a NEW book of […]

Steven van Belleghem: When Digital Becomes Human

Steven van Belleghem

Steven Van Belleghem‘s keynote “When Digital Becomes Human” is all about the urgent need to transform customer relationships.   In the video below, Steven illustrates how customers these days live in a world of of self-service, big data, customer automation and the integration of the online & offline world. And he asserts that failing to implement the digital […]