Customer journeys and the future of financial services

“As customers embrace the blackberry, iPhone, and new devices like the iPad, banks are marginalized as a transaction platform and telcos, aggregators and players like PayPal are capturing customers…”

• What is customer centric service development?
• What are innovative options for organizations?
• How to be excellent innovators?

Brett King, Strategist, Advisor and Futurist for the Financial Services Sector and the author of Bank 2.0, a bestseller dealing with the impact of technology on customer behavior and financial services, will be the keynote opening speaker on April 5th at the EPCA Payment Conference.

Contact us at Speakers Connect at info@speakersconnect or +852 21654126 if you would like to engage Brett for your next event, or viist us for more top-notch International Speakers from us.