How do you compete in a Bank 2.0 world? Brett King, our sought-after banking expert and speaker, and founder of the Movenbank thinks the key is mobile.
Key takeaways Brett:
Social media and new ways of communicating are happening faster than most banks think. Get rid of branches and start investing in other ways to interact with your customers. A bank’s utility is what will give it power in the future – not its products. This means implementing truly accessible and seamless mobile banking solutions, and more contextual interactions, along with more pull-based marketing.
Below is the recent presentation of Brett on the future of banking: