For the first time, an outsider has been given unique access to Starbucks, offering readers an in-depth look at every level of the company. The Starbucks Experience offers a rare blend of boardroom strategies, employee motivation tips, community involvement, and customer satisfaction – for a full-bodied experience that really pays off.
Dr Joseph Michelli, author of the best-selling book, The Starbucks Experience! will be speaking on the success strategies of Starbucks in Hong Kong soon. Stay tuned!