FM leaders need to understand anthropology. There is no point investing in spaces that are only relevant and compatible with current operating conditions. One of most important issues right now is to understand changing behaviors in 21st century work. Whether you are trying to build a state-of-the-art factory or a high-tech campus – crafting an environment for productivity is one part technology and one part human. This latter part relates to anthropology.
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Mike Walsh, futurist speaker, author of Futuretainment and CEO of innovation research agency Tomorrow, helps to prepare business leaders for what’s next.
Everything is changing. All the traditional industries we grew up with – media, communication, finance, professional services and retail – are all in the process of being turned upside down and re-invented. The force behind this revolution is not technology but rather consumer behaviour. After all, as interesting as it is when things change, the real magic happens when people do.