Charles is one of Asia’s leading technology industry innovators and thought leaders. His pragmatic approach makes him a valued advisor to influential decision makers by helping them separate industry hype from reality.
After 20+ years in the emerging technology industry, Charles recently joined Eight Inc., the global experience design firm behind such iconic concepts as the Apple Store, Nissan Crossing in Tokyo, and Lincoln’s “no salespeople” car dealerships in China.
In this role, Charles applies the same human outcomes-based methodologies used to create those concepts to help clients address their business challenges, including how to drive technology adoption, prepare for the Future of Work, and engage the innovation ecosystem.
Charles previously has led innovation initiatives at leading telecoms operators, including Vodafone, O2 and BT, ran his own strategic advisory firm, and served as a Senior Advisor to McKinsey & Company.
He is the Host of the TechBurst Asia podcast and a prominent keynote speaker who has presented at nearly 300 industry events globally, where he shares his candid insights on IoT, Smart Cities, The Future of Work, Digital Transformation and 5G.