Jenn Lim

Delivering Happiness

Categories: Business, Customer Experience, Leadership, Management, Motivational, Performance, Productivity, Strategy

Jenn Lim is the fearless, innovative CEO and co-founder of DH. From her 20+ years of lessons learned in culture and consulting, the proven results from transforming company cultures come back to her simple mission: to inspire science-based happiness, passion, and purpose at work, home, and in everyday life.

In 2010, Jenn Lim led the launch of Delivering Happiness [the book] which has sold almost one million copies worldwide and hit #1 on bestsellers lists like the New York Times, USA Today, and the Wall Street Journal.

After the book’s launch, organizations around the world wanted to learn how to bring profits, passion, and purpose to their company cultures but didn’t know how to start. So Delivering Happiness [the coach|sultancy] was created! Since then, Jenn has shared her expertise as a thought leader in culture change using principles from the science of happiness, along with her 15+ years of culture experience from Zappos and DH to create profitable, sustainable cultures in organizations around the world.

Jenn has worked with clients such as:

Chase Banks
Century 21 Department Stores
Geisinger Health Systems
NorthWell Hospital Systems
PNC Bank
Prime Ministers Office Dubai
Starbucks
The Gates Foundation
Viacom

Delivering Happiness

Experience the story of Delivering Happiness painted with colorful life lessons from your speaker. Your Speaker will share the philosophy that Tony Hsieh applied to build Zappos into a $1Billion a year example of culture as a brand. They’ll weave in the science of happiness to understand how happiness as a business model works, zooming in on the personal element to empower every individual to choose happiness. Your speaker will share the simple model that can be applied to YOUR organization to create change right away, illustrating key themes with inspiring examples and takeaways at every turn. Leave understanding how prioritizing happiness at work and in life can change the world more than we ever thought possible, one person and one company at a time. And how it is all in our control.

How happiness as a business model = profits, passion and purpose
Why happiness leads to success on the personal (ME) and organizational (WE) level
Why sustainable happiness and culture change must start with ME, the individual
The OTHER ROI, Ripples of Impact: from the personal level of ME to WE to COMMUNITY
How to build a grassroots movement of happiness with your family/teams
Culture is Everyone’s Business – the significance of co-ownership and how it drives success
How key frameworks from the science of happiness can build personal & organizational happiness
How the Happiness Frameworks of Connectedness, Progress, Control, Values and Purpose can be linked to metrics, and why this is important in building a culture movement
The role of higher purpose in our personal lives and how to live our purpose through our work
Higher Purpose as a north star in decision-making and strategy for business growth
PECs – the secret that drives Zappos WOW service and exceptional repeat business
Stories and examples of cultures coming back from the brink, and scaling to new heights
An inspiring call to action to choose happiness, today!

Jenn was wonderful. She was engaging, and educating adn really just an all-round great person. The clients were very happy.
~ Genentech Leadership Fall Summit

Jenn really connected well with the audience early, used humor effectively, and utilized and AMC personal experience in her speech, Jenn’s PowerPoint presentation was terrific: highly stylized, smart and fun.
~ AMC Theatres Annual Leadership Conference

She was great. Her message was spot on and parlayed perfectly with the other content.
~ Freeman Companies Leadership Conference

Jenn Lim

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