Kevin Kelly

In his keynotes and masterclasses, Kevin Kelly speaks on the methodology of Xceptional Execution and the success principles of entrepreneurship, leadership, sales and motivation. His keynotes and masterclasses may vary between 45 minutes and 2 days.

The art of Xceptional Selling – how to engage a goldfish !
The latest research shows that the average attention span of a goldfish is 9 seconds, of an individual it is 8 seconds. Engaging and building brand loyalty is becoming an extreme challenge. Using his methodology of Xceptional Execution, that draws on over 2 decades of breaking sales records in client companies, Kevin Kelly highlights the secrets to dramatically increasing your sales and developing long term sustainable relationships with customers.

Takeaways:

• The 4 E’s of Effective selling.
• Just how distracted are we – Attention deficit society breakdown.
• How canned can’t? How and why a canned sales approach doesn’t work with the modern
  consumer.
• How to build friendships, not customer relationships – Goodbye sales person, hello business
  consultant.
• How to close a sale? You don’t!

How an ordinary idea is the new WOW … if you execute

Aspiring entrepreneurs face many challenges before taking that vital first step, not least the intimidating myths that they must be a stand-out visionary, have a unique idea and work to a detailed, all-worked-out-in-advance business plan. Another factor, according to the Global Entrepreneurial Monitor, is that everyone deep inside has a fear of failure, cited as the number one reason why people fail to act upon their entrepreneurial dreams and ideas. In this keynote using his methodology of Xceptional Execution, Kevin Kelly highlights what makes startups and their leaders – which he dubs the “Xceptionalists” – succeed beyond all odds. Kevin uses cutting edge business cases such as Dwolla, Globant, Outfit 7 and Balsamiq to show that success doesn’t depend on the normal factors, moreover, it depends on your ability to execute with Xception.

Takeaways:

• How the Xceptionalists faced and moved with their fears to create compelling businesses
  and brands.
• Why self development is the key to attracting the right team.
• Why knowledge can sometimes stand in the way of progress.
• The customer is no longer – focus on building friendships, not customer relationships.
• How to craft and deliver a winning pitch.

Lead like you live it

In the leadership vacuum that exists around the world, it’s a challenge to find an Xceptional role model. In this keynote Kevin Kelly challenges future leaders to be the message, not just to communicate one. Using his methodology of Xceptional Execution, Kevin highlights how to mirror the mindset, attitudes and success strategies of the outstanding Xceptionalists he interviewed for his book “Do: the pursuit of Xceptional Execution.” From these exclusive interviews and over two decades working with companies, Kevin distils the attributes of the modern leader and shows how to create leaders at all levels.

Takeaways:

• How the creation of an empowering culture starts with yourself? And how it is the key to
  developing, attracting and retaining top talent.
• How to get your message across in an attention deficit society?
• How the power of friendships can help build your business?
• ROI – Return on Intuition – why you shouldn’t dismiss the entrepreneur’s language?
• Why you should see value in values and show patience in vision?

The Innovation Fairy Tale …

When people use the word innovation in corporate circles too often it conjures up the image of a Yogi levitating or a giant apple falling on someone’s head. This myth has helped to put innovation and creativity into the margins of business – as “their job!” The reality is that innovation/creativity comes through Xceptional Execution of an ordinary idea – no AHA moment, no levitating, oftentimes no WOW. Drawing on Kevin’s research with some of the most compelling new brands on the planet, participants will see that the new innovation is no more than incremental improvement of an existing idea; and in all modern organizations, everybody can contribute.

Takeaways:

• What is Xceptional Execution?
• What made the difference in the Xceptionalist’s businesses?
• How creativity and innovation is everybody’s business?
• How culture is key to unleashing the creative juices of your organization?
• The power of communication in the creativity process.

Have no fear … the future is no different than the past

The future tends to be positioned as a mini Armageddon – the general wisdom is that things will be different … dramatically different. Well actually NO! The facts are two key variables critical to the success of your business remain the same. The challenges continue to be around people, how to leverage their potential, and the ever decreasing window to engage them. And secondly, the need for change to be part of the corporate culture, interwoven into the fabric of the organization.

Takeaways:

• No need to predict the future, it is now!
• The challenges and opportunities of an attention deficit society.
• DNA – the building block of customer and employee engagement.
• Lead like you live it and create an Xceptional culture.
• How to address the fear factor in the long term?
• Seeing beyond the chaos – the need for vision.

The paranoid’s guide to Xceptional Customer Service

Customer retention is the challenge for most businesses. A more informed and distracted customer requires a new approach to service if you want to build a more sustainable business. In this keynote Kevin highlights the elements behind a successful and Xceptional customer service culture.

Takeaways

• 10bn brain cells yet people are predictable – how to connect.
• The importance of building friendships, not customer relationships.
• Become a paranoid – every moment counts.
• Think consultant, not customer service rep.
• Why you should get them complaining or watch them leave!
• If you are good, guarantee it!