Mr Chung Po-yang (Alias Po Chung) is the co-founder and chairman emeritus of DHL, and the Chairman of The Hong Kong Institute of Service Leadership & Management, Service Leadership Education Limited and The Good Life Initiative Limited.
In 1972 Mr. Chung co-founded DHL International Limited in 1972 and had played a shaping leadership role in the company’s dramatic development, corporate culture and expansion and built the company into the most global of all global network service companies.
After retiring from the day-to-day management of DHL in 2001, Mr. Chung took up painting and had his works displayed and purchased by galleries and private collections. In 2004, he became a candidate for a Master of Fine Art, at the Hong Kong campus of the Royal Melbourne Institute of Technology University, and in the Summer of 2006 he earned his MFA degree for his distinctive Chinese landscape paintings. Mr. Chung received his Honorary doctor degree from RMIT in May 2011.
In January 2006, Mr. Chung spearheaded the creation of the Centre for Asian Entrepreneurship & Business Values (CASEBV), at the University of Hong Kong, and had co-taught a course in Entrepreneurship for 8 years.
Mr. Chung had sponsored the placement of 20 Fulbright scholars, a program administered by the Council for International Exchange of Scholars. This highly prestigious group of scholars is the U.S. Government’s flagship academic exchange effort, holds on behalf of the United States Department of State. Over a four-year (2008–2011) initiative, these academic leaders had assisted and advised Hong Kong’s eight universities on their development of a General Education Program, which was launched when the region’s universities changed from a three-year to four-year undergraduate degree academic term.
Mr. Chung is particularly passionate about the nature and value of superior service required for the success of global centres of commerce as most developed communities have shifted from manufacturing to service economy. His professional life has been dedicated in large part to understanding how to provide superb service, how to educate others as superior service leaders, and how to design and operate service sector organizations.
As a co-designer of a global people centric network for DHL, Mr Chung firmly believes that humans work better in networks and network with superior leaders always out-competes those with inferior leaders. He calls it “Network vs. Network”.
In his capacity as the Chairman of HKI-SLAM, Mr. Chung is a champion of the effort to develop service-network leadership related courses and executive training programmes for Hong Kong’s major universities and organizations.
Mr. Chung is an accomplished painter, calligrapher, classical music enthusiast, diarist and photographer.
Mr. Chung is also author of the Service Masters Editions: The First Ten Yards – The 5 Dynamics of Entrepreneurship and how they made a difference at DHL and other successful startups (available in English and Chinese), Service Reborn, The 12 Dimensions of a Service Leader and 25 Principles of Service Leadership. His most recent book is DHL: From Startup to Global Upstart.
As a thought leader, Mr. Chung was made an Officer of the Most Excellent Order of the British Empire (OBE) in 1995, in recognition of his commitment to the arts community. In 2002, the Hong Kong Government awarded Mr. Chung the Silver Bauhinia Star for his distinguished service to the logistics industry.
SPEAKING ENGAGEMENTS AND SEMINARS
Mr. Chung has been the feature speaker on corporate culture at various symposia organized by the Pacific Rim Forum, Business International, Business Week International, Young Presidents Organization, Hong Kong Management Association, China Management Association in Taiwan, Singapore National Productivity Board, Credit Suisse, The Hongkong and China Gas Co Ltd, Li & Fung, HKTDC, TEDxPearlRiver, Oxford, Harvard Asia Vision 21, Chief Executives Organization and various graduate schools of business, such as London Business School, HKU Business School, and Columbia Business School, just a few to name.
- The Hong Kong Polytechnic University – University Fellow (January 2018)
- The Education University of Hong Kong – Honorary Fellowship (April 2016)
- Royal Melbourne Institute of Technology – Doctor of Fine Art (honoris causa) (May 2011)
- The University of Hong Kong – Honorary University Fellowship (December 2008)
- Beta Gamma Sigma Honoree (2008)
- Silver Bauhinia Star (2002)
- Justice of Peace (JP) (1997)
- Officer of the Most Excellent Order of the British Empire (OBE) (1995)
- Outstanding Overseas Chinese Entrepreneur, Republic of China (1990)
- The First 10 Yards – The 5 Dynamics of Entrepreneurship.
- <落力退休> (My Entrepreneurial Retirement Journey).
- Service Reborn: The Knowledge, Skills, and Attitudes of Service Companies.
- 25 Principles of Service Leadership.
- The 12 Dimensions of a Service Leader
- DHL: From Startup to Global Upstart
- Pillars of a Service Hub
- Making the Invisible Visible (to be published)