Futurist
Co-founder of Four Pillars Gin, Strategist
Digital transformation
Co-author of Retail 4.0: 10 Guiding Principles for the Digital Age
The Future of Retail
Sales and Personal Branding
When Digital Becomes Human
Cultivating delightful organisational culture
Advertising and Marketing in Asia
Expert on marketing, word of mouth, and customer service
British Celebrity Chef
Uplifting Service!
Award Winning Executive Chef
Branding in Asia
How to Attract the Best Customers
Shopper Psychology & Consumer Behaviour
Renowned Sales and Motivational Speaker
Co-founder and Chairman Emeritus of DHL
Winning Clients’ Loyalty
Customer Experience Design
Customer Experience Guru
Customer Loyalty
Hotel Online Reputation Management
Design Thinking
Delivering Happiness
Sales Optimisation
Asia Luxury Branding
Motivational Humorist
Customer Experience & Sales
Xceptionalize Your Business
Winning the war for the modern customer