Tag Archives: Consumer Behavior

Mike Walsh: The Rise of Generation AI

Mike Walsh

Renowned futurist Mike Walsh believes that the next generation of consumers will not only be radically different to anything we have known, they will reshape the future in their own image. He further emphasizes “Forget Millennials. It is their kids we should be worrying about.” The next generation of consumers will not only be radically […]

Arnold Ma New Keynote: The 3rd Generation of Social Media… from China

Arnold Ma

Did you know that we’re currently experiencing what Arnold Ma likes to call the “3rd Generation of Social Media”? They used to say that “content is king”, but it has never been more important than during this generation. Social OS and AI content feeds have started to take over from the networks we were used […]

Ken Hughes: The Captive Economy – Understanding the COVID-19 Consumer

Ken Hughes

Ken Hughes, Europe’s leading Consumer & Shopper behaviouralist shares insights on how to understand the COVID-19 consumer in his new keynote “The Captive Economy”. Ken shares how this disruption is reshaping social and behavioral norms and consumer values. He believes that it is essential for businesses to prepare for change, find new ways to communicate, new […]

Steven Van Belleghem: The Best Strategy Forward While Facing the Corona Crisis

Steven Van Belleghem

In a recent blog post, Steven Van Belleghem tackles the effect of coronavirus pandemic on most industries worldwide and what companies must do to emerge victorious amidst the struggle for survival. Here are some highlights: Go for long-term relationships with customers: trust and reputation In my opinion, the best strategy forward is to invest in […]

Ken Hughes: The Consumer Psychology Behind the Panic

Ken Hughes

Ken Hughes, retail expert, shared his insights on the consumer psychology behind panic-buying amidst the corona virus outbreak. Why people across the world are stocking up on loo paper? From establishing a sense of control to herding, there are more underlying reasons that we are aware of. Uncertainty brings unpredictability. Faced with uncertainty, we will […]

Steven Van Belleghem: The future of customer experience: keynote compilation of 2019

Steven Van Belleghem

Entrepreneur and global thought leader Steven Van Belleghem had an amazing 2019, delivering keynotes all over the world. Steven combines customer-centric thinking, latest digital trends and the human touch in his presentations. He has given more than 1,000 presentations at events in over 40 countries in his core expertise on the future of customer centricity. This […]

John Izzo: The Purpose Revolution

John Izzo

John Izzo, bestselling author, researcher and keynote speaker shares his views on “The Purpose Revolution” — the radical desire for work to be more than money, for our buying, employment and loyalty to align with the desire for meaning and social good. The Purpose Revolution is a unique series that is all about the emergence of a […]

Dave McCaughan: The future of market research

Dave McCaughan

Dave McCaughan, Asia marketing guru shared his inights on the future of market research and what the brand managers of tomorrow should really focus on in his recent interview. Watch his exclusive interview for Leadership Lens, an ICE Business Times original, and learn about his view such as: “What’s happening now is that we have a lot of different sorts of resources that allow us to understand a lot more about the way in which the brain works, the way it physically will react to certain situations. Not just listening to what people say they want but being able to observe what they actually do.” “Marketers are fantastic and the […]

Brett King: Experiential Banking

Brett King

Brett King, Futurist, Author and CEO of Moven talks about the disruptive technologies that help financial services institutions serve clients better and grow their businesses in an increasingly competitive environment. Watch the  short video below to learn what Brett means by “if you think about the introduction of technologies like the internet and so forth, […]

Steven Van Belleghem Spoke about the Customers of the Future with President Obama in the Audience

Steven Van Belleghem

Steven Van Belleghem spoke at the ‘Forward Thinking Leadership’ in Amsterdam in Sep 2018, sharing an update of his ‘customers the day after tomorrow’ keynote, with President Obama in the audience. Here is the video of his presentation. Steven Van Belleghem is an expert in customer focus in a digital world. He is a popular speaker […]

Ken Hughes: The Consumers Have Changed, and So Should Your Services

Ken Hughes

In his keynote on positive disruption, Ken Hughes shared his insights on consumer behavior change and how companies can adapt and stay relevant. Watch the video below to learn why Ken refers to today’s consumers as “blue dot consumers”: Ken Hughes is Europe’s leading Consumer & Shopper behaviouralist. He is a global thought leader in the areas […]

Olivier Oullier – Revisiting Consumer Behavior with Neuroscience

Olivier Oullier

Olivier Oullier‘s research investigates the brain mechanisms of information processing, influence and decision making to better understand consumer behavior. As a consultant, he advises organizations globally and develops evidence-informed operational engagement and behavior change strategies. He talks about his proprietary methodology to measure the discripancies between what people say and what they do in real […]

Thomas Koulopoulos: Revealing the Invisible: How Our Hidden Behaviors Are Becoming the Most Valuable Commodity of the 21st Century

Thomas Koulopoulos

Futurist Thomas Koulopoulos‘ new book, “Revealing the Invisible: How Our Hidden Behaviors Are Becoming the Most Valuable Commodity of the 21st Century” just made #1 New Release in both Consumer Behavior and Information Management! “The intersection between behavior and technology is precisely where AI resides. Far too many conversations about AI go down the technology […]

New Speaker Trailer of Futurist Brett King

Brett King

Futurist Brett King has just released a new speaker trailer. Aside from being an award-winning speaker on technology, disruption and consumer behavior, Brett is also an Amazon bestselling author, host of a globally recognized radio show (Breaking Banks) and is the CEO of Moven. He also advised the Obama administration on the Future of Banking, and has spoken on […]

Michael R. Solomon published new book “Marketers, Tear Down These Walls! The Liberation of the Postmodern Consumer”

Michael R. Solomon

Michael R. Solomon published new book “Marketers, Tear Down These Walls! The Liberation of the Postmodern Consumer”. As the author of the most widely-used textbook on understanding consumers (“Consumer Behavior: Buying, Having, and Being”), Michael’s newest book is expected to be yet another informative bestseller. Here is a quick preview of Michael’s latest publication: “The […]

Brett King in China in April 2018

Brett King

Brett King, bestselling author, banking and finance expert and in-demand speaker will be coming to China this April 2018! Brett‘s valuable insights have been featured in several media outlets such as CNBC, Bloomberg, Financial Times, The Economist, ABA Journal, Bank Technology News, The Asian Banker Journal, The Banker magazine, and many more. He has also presented in over […]