Tag Archives: customer experience

Avi Liran: Can you train yourself to deal with difficult times?

Avi Liran

Avi Liran answers an important question—can you train yourself to deal with difficult times? as he introduces radical, simple and a funny hack to find deep joy in emotional pain, toxic situations, and difficult people. Working since 2006 with thousands of leaders and managers, Avi is researching the concept of delightful leadership and creating delightful […]

Ken Hughes: How you and your brand can survive in this pandemic

Ken Hughes

Ken Hughes shares insights on the psychology of survival. We love a good survival story. Books are written, movies made, the average person in awe of the survival efforts and drive of the protagonist, cheating death despite the odds. It is worth exploring the characteristics and attributes that the survival research outlines so that we can […]

Simon Collins, Former Dean of the School of Fashion at Parsons, Available to Speak at In-person Events in China

Simon Collins

We at Speakers Connect are happy to share that Simon Collins, WeDesign.org founder and former Dean of Parsons School of Design, is available to speak in China for in-person events! Watch his speaker showreel below to learn more about Simon’s work: Simon Collins is a design thinker, speaker, writer, educator, designer and advisor. Following a career […]

Chef Dirk Haltenhof Spoke About Japanese F&B Culture in Today’s World, Hospitality and End User

Chef Dirk Haltenhof

Chef Dirk Haltenhof, Executive Director Culinary, The Katara Towers, Lusail, Raffles and Fairmont at Raffles Hotels & Resorts, spoke recently at the Informa Saladplate 3rd Japan Festival on “Japanese F&B culture in todays world, hospitality and end user”. He shared, in his virtual keynote, why Japanese food were so fascinating, and what were the latest […]

Chef Dirk Haltenhof Speaking at F&B Industry Event

Chef Dirk Haltenhof

Chef Dirk Haltenhof, Executive Director Culinary, The Katara Towers, Lusail, Raffles and Fairmont at Raffles Hotels & Resorts, will be speaking at the Informa Saladplate 𝟑𝐫𝐝 𝐉𝐚𝐩𝐚𝐧 𝐅𝐞𝐬𝐭𝐢𝐯𝐚𝐥 – 𝐇𝐞𝐚𝐥𝐭𝐡𝐲 & 𝐃𝐢𝐞𝐭 𝐖𝐞𝐛𝐢𝐧𝐚𝐫 on “Japanese F&B culture in todays world, hospitality and end user”.   Click here to register and learn more about the event. […]

Ken Hughes: The Consumer Values of the Recovery

Ken Hughes

2021 is the year of the recovery. The year when society emerges from hibernation and the masked marketplace, and the consumer values of the Captive Economy evolve. Ken Hughes, leading consumer behavioralist, discusses in the video here the psychology of Recovery and how best brands and businesses can position themselves to leverage this new set […]

Simon Collins: Design is the Future

Simon Collins

Simon Collins is the Founder of WeDesign.org and former Dean of Parsons School of Design. In his “Design (is) The Future” keynote, he explains how to use design to prepare for and succeed in this uncertain future. Simon emphasizes that “If you’re gonna do anything, do it brilliantly.” Watch his keynote below to learn more: Simon […]

Darren Thayre, Asia-based Digital Transformation Expert, Available to Speak at your Upcoming Event

Darren Thayre

We at Speakers Connect are proud to share that Darren Thayre, Asia-based digital transformation expert is now available to speak at your next event. Darren in currently heads the Digital Transformation and Digital Ventures for Google across Asia-Pacific, Japan and China and has been responsible for some of the largest digital transformations globally for Amazon […]

Dave McCaughan: “COPING” with the COVID Pandemic

Dave McCaughan

COPING is a big theme of 2020 for many due to the COVID pandemic. Dave McCaughan, marketing expert shares his insights and research on the topic. Dave McCaughan has over three decades experience leading the development of advertising and marketing strategies across the Asia-Pacific region. He started in his native Sydney joining McCann in 1986 where […]

Be inspired by Simon Collins on Design Thinking and Creative Leadership

Simon Collins

Simon Collins inspires audiences on the importance of design thinking and creative leadership. As a former fashion designer and creative director for some of the world’s leading brands, Simon’s breadth of experience in creative work and leadership is not to be missed. Watch his speaker showreel below to learn more: Simon Collins is a design […]

Conversation with Dave McCaughan – 2021: Health and Wellness will be different

Dave McCaughan

In a recent webinar, Dave McCaughan had discussions with industry experts on the foresight of health and wellness, exploring how the consumer journey will look in 2021 and discovered how we can win-win-win in this fast-moving era, especially after the covid-crisis. Vast subjects such as water, sustainability, immunity, nutrition, new life builders, innovation, change management, […]

Chris Riddell – FUTURE/RESET 2030

Chris Riddell

Renowned futurist Chris Riddell believes that this is the time to reset, for your new future and asks an important question—-“What will be your next move?” Chris explains “This is not the new normal. This is constant change. This is a world moving faster than ever before. This is the beginning of an incredible, reimagined future. […]

Steven Van Belleghem: 8 customer experience trends for 2021

Steven Van Belleghem

Steven Van Belleghem believes that the new COVID-19 reality has had a huge effect on human behavior and has put customer experience into even greater focus. He shares eight customer experience trends that will most affect us in 2021 and beyond: Read more about it here. Steven Van Belleghem is an expert in customer focus in […]

Mike Walsh: How AI will change the future

Mike Walsh

What if the next great leap in technology was not systems that ran faster and more efficiently, but we’re capable of anticipating our every need? We are just at the beginning of a radical transformation of life as we know it. The starting point, according to futurist Mike Walsh in this excerpt from one of […]

Virtual book launch: The Offer You Can’t Refuse, a management book by Steven Van Belleghem

Steven Van Belleghem

In September 2020 the new management book of Steven Van Belleghem, ‘The Offer You Can’t Refuse‘, was released, in which the author describes a story about the future of customer experience. Steven has just hosted a virtual book launch and here is the full video of the event. Steven Van Belleghem is an expert in customer […]

Matt Jones: Four ingredients to being a successful business

Matt Jones

Matt Jones, founder of Four Pillars Gin and Brand Strategist shares his four ingredients to being a successful business. Watch the video below to learn about what these four are: Matt Jones is one of Australia’s leading strategists and storytellers when it comes to the intersections of brand, business, leadership, experience, culture, technology, human behaviour and […]