Tag Archives: customer experience

Jeremy Schwartz Sustainability Keynote Presentation “Better Never Stops”

Jeremy Schwartz

Jeremy Schwartz‘s keynote speech titled “Better Never Stops” inspires the audience of 500 Politicians and CEOs in Lisbon to improve the rate of waste recovery and recycling in Portugal. This clip below covers 4 areas including the EU recycling KPIs, Consumer attitudes and behaviour and a case study from Jeremy’s career. Jeremy Schwartz is an inspiring speaker […]

Giuseppe Stigliano New Book, Redefining Retail, Co-authored with Prof. Philip Kotler, is Out

Giuseppe Stigliano

The much awaited book “Redefining Retail: 10 Guiding Principles for a Post-Digital World” written by Giuseppe Stigliano and Prof Philip Kotler has just been published last month. Discover the new realities of working in the post-digital era of consumer brand and retail marketing. In Redefining Retail: 10 Guiding Principles for a Post-Digital World, renowned international […]

Antoni Lacinai, Human Connection Expert, Keynotes on How to Communicate as a Leader

Antoni Lancinai

Antoni Lacinai, human connection expert, shared insights on the science behind charisma and how to communicate as a leader in his keynote. Here is a summary of Antoni’s Communicate as a Leader keynote: Communicate as a leader Out of 55 criteria of employee engagement, 37 is due to the closest managers behavior You matter! You […]

Jeremy Schwartz Spoke at FMCG Sustainability Conference in Europe

Jeremy Schwartz

Jeremy Schwartz, former CEO of Pandora and The Body Shop, was invited to speak at at FMCG sustainability conference in Europe. In his keynote, he shared his insights on sustainability considerations and best practices in the FMCG industry. He talked about FMCG market behaviors, consumer behaviors, and the impacts on company (and companies responses) based […]

Nikki Greenberg, Real Estate & Retail Futurist, Available to Speak in Asia

Nikki Greenberg

We at Speakers Connect are delighted to share Nikki Greenberg, real estate and retail futurist, is now available to speak in Asia. Learn more about Nikki’s work through the video below: Nikki Greenberg is the world’s top real estate futurist and most sought-after industry trends keynote speaker Through her high energy keynotes she explores the […]

Jeremy Schwartz Keynotes at the Sociedade Ponto Verde European Packaging Waste Meeting in Portugal

Jeremy Schwartz

Jeremy Schwartz will be speaking at the Sociedade Ponto Verde European Packaging Waste Meeting in Portugal. Jeremy Schwartz, global expert in Sustainability, Innovation and Management, who has held leadership positions in some of the world’s biggest brands, such as The Body Shop, Coca-cola and L’Oréal, will be sharing his insights on: – focus on Innovation […]

Jeremy Schwartz Thought Leadership on Sustainability – Hosting the Saving Tomorrows Planet podcast

Jeremy Schwartz

Jeremy Schwartz, Former CEO of Pandora and The Body Shop, takes thought leadership to a whole new level as he speaks with interesting people about sustainability in his podcast Saving Tomorrows Planet. In his podcast, Jeremy shares real life stories of profiting from sustainability, setting stretching environmental goals, securing stakeholder buy-in, innovating sustainably without compromising […]

Steven Van Belleghem New Book on Customer Experience: “A diamond in the rough”

Steven Van Belleghem

Steven Van Belleghem is set to release his latest book “A diamond in the rough” in late September 2023. The core of the book is about ‘how to create a strong customer culture”. It’s based on the simple paradox that every company has the desire to be customer centric, but only a handful really become customer […]

Jeremy Schwartz Speech on Data Reporting

Jeremy Schwartz

Jeremy Schwartz, former CEO of The Body Shop and Pandora, shared his insights on data reporting to drive business in a technology conference. Jeremy Schwartz is an inspiring speaker and ‘superstar’ storyteller who shares his CEO & MD expertise from the world class consumer and retail companies – L’Oréal, The Body Shop, Coca-Cola and Pandora. Topics include organisational […]

Darren Thayre on Drive Strategy & Growth For The Next Leap Into The Future

Darren Thayre

Darren Thayre, Head of Innovation, Global Strategic Initiatives (APAC, Japan & China), Google and one of leading voices of Digital Transformation in Asia shared his insights on the Future of Work at TechHRSG. Here is the video recording of his presentation. Read more about it here. Darren Thayre is a digital transformation subject matter expert. He […]

Jeremy Schwartz, Former CEO of The Body Shop and Pandora, Available to Speak in Asia

Jeremy Schwartz

We at Speakers Connect are excited to share that Jeremy Schwartz, former CEO of The Body Shop and Pandora, is now available to speak in Asia Jeremy Schwartz is an inspiring speaker and ‘superstar’ storyteller who shares his CEO & MD expertise from the world class consumer and retail companies – L’Oréal, The Body Shop, Coca-Cola and […]

Darren Thayre: The #1 reason corporate transformations fail

Darren Thayre

Here is Darren Thayre‘s recent keynote at a digital conference, on how to take the CEO, leadership team and the board on a transformation journey of their own. Darren Thayre is a digital transformation subject matter expert. He has worked with large enterprises all over the world on their digital plans and change programmes. He currently […]

Dave McCaughan on the Future of Ageing and the Business Opportunities

Dave McCaughan

Dave McCaughan shared his insights on the future of ageing in his recent interview with Credit Suisse for their #CSGameChangers platform. Dave thinks that longevity is the golden opportunity for many business. Watch the video here for his insights: Dave McCaughan has over three decades experience leading the development of advertising and marketing strategies across the […]

Engage Derek Williams to Inspire Your Team on Employee Recognition & Customer Experience

Derek Williams

Derek Williams believes in the importance of great customer service in taking small businesses to new heights, especially during difficult times. He is the author of “WOW! That’s what I call service” and the founder of The WOW! Awards in the UK in 1994. Watch the video below to see why Derek believes in the […]

Steven Van Belleghem: 10 Customer Experience Trends for 2022

Steven Van Belleghem

Which customer experience trends will shape 2022? What will CX look like in 2022? Steven Van Belleghem, author of “When Digital Becomes Human”, shared his insights on the top 10 customer experience trends are going to be huge this year. From artificial serendipity to re-inventing customer loyalty, and from loving your frustrated customers to defining […]

Giuseppe Stigliano, Co-author of the best-selling Retail 4.0, Available to Speak to Asian Audience

Giuseppe Stigliano

Provinding an optimal customer journey is essential for the success of an e-commerce. Giuseppe Stigliano, CEO of Wunderman Thompshon Italy tells us which are the crucial points to take into consideration to build the best customer experience, taking into consideration the right balance between online and offline. Giuseppe will show us a preview of his […]