Futurist Mike Walsh has recently spoken at a customer loyalty conference, Colloqui Loyalty Summit. Here are a few insights on customer loyalty and big data – for tomorrow: 1. How are we going to engage with the next generation of consumers? The next generation changed radically in 2007, when Steve Jobs introduced the iPhone. Soon, […]
Tag Archives: customer loyalty
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Dec
Dec
Interview of futurist Mike Walsh about the changing landscape of loyalty. Mike shares his insights on how to improve customer loyalty with technology, including big data, mobile technology and more. Mike Walsh Mike Walsh, futurist speaker, author of Futuretainment and CEO of innovation research agency Tomorrow, helps to prepare business leaders for what’s next. Everything is […]