We at Speakers Connect are proud to present sought-after leadership and engagement expert Rick Goodman. Dr. Rick is a certified speaking professional (CSP), renowned author and serial entrepreneur with over 25 years of experience in professional speaking. Watch the video below to learn more about Rick and his views on leadership and business success: Rick Goodman, […]
Tag Archives: customer service
16
Oct
Oct
Customer service expert and bestselling author Ron Kaufman shares vital insights on uplifting the quality of services in his inspiring keynotes. Ron has been rated as one of the “Top 25 Who’s Hot” speakers by Speaker Magazine and his book “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” is a USA Today and […]
We’re excited to announce that branding expert Phil Hesketh will be in Asia and Australia in February 2019. Contact us to book him for that month and save on travel costs! Phil Hesketh set up and ran his own advertising agency in the UK that had 16 consecutive years of growth from 0 to billings of £48m. He sold […]
09
Jan
Jan
Innovation expert, inspirational speaker and broadcaster Hamish Taylor shares important business lessons with his audience. In the short video clip below, Hamish shares tidbits of wisdom on customer relations and business innovations as he says “Get out there and understand that customer’s world” and “Don’t go in with an agenda. Go in with a blank sheet of paper.” […]
Ron Kaufman is the New York Times bestselling author of “UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet”, and is the founder of UP! Your Service. In the following video Ron shares his insights on customer services. Ron Kaufman Ron Kaufman is the world’s leading educator and motivator […]
How to create unforgettable customer experience? Jerome Joseph exemplifies with a customer service story from Disney. Brand experience strategist, brand coach, and best selling author Jerome Joseph is a key catalyst in expanding management focus from the tactical issues of brand and experiences to key strategic issues including customer experiences and online brand conversations. He […]
Joseph Michelli, author of bestseller The Starbucks Experience, will be in Asia in January 2014. Seize this chance to have him as a speaker for your next event. Joseph Michelli Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world […]
Joseph Michelli‘s new book “Leading the Starbucks Way” is now available on Amazon! Joseph Michelli, author of bestseller The Starbucks Experience, explains that the international success of Starbucks begins with a promise: to inspire and nurture the human spirit–one person, one cup, and one neighborhood at a time. Michelli offers a perspective on the leadership […]
We are happy to announce that Joseph Michelli, customer services guru, will be in Asia in November 2013. Joseph Michelli Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the […]