In 2018, Steven Van Belleghem gave more than 100 keynotes in more than 25 countries. His topics are the link between technology and customer experience. His keynote presentations are about the future of customer experience, artificial intelligence and customer experience, and much more.Please check out these 11 short clips from keynote speaker Steven Van Belleghem on […]
Tag Archives: Customers The Day After Tomorrow
Steven Van Belleghem spoke at the ‘Forward Thinking Leadership’ in Amsterdam in Sep 2018, sharing an update of his ‘customers the day after tomorrow’ keynote, with President Obama in the audience. Here is the video of his presentation. Steven Van Belleghem is an expert in customer focus in a digital world. He is a popular speaker […]
Steven Van Belleghem‘s “Customers the day after tomorrow” is both an informative book and also one of his exciting keynote. We are entering phase 3 of digitalization. This is a world of automation, bots and Artificial Intelligence. The benefits to customers will be HUGE. Customers will enjoy a world of faster than real-time customer service. A world […]