Tag Archives: Customers The Day After Tomorrow

Steven Van Belleghem Spoke about the Customers of the Future with President Obama in the Audience

Steven Van Belleghem

Steven Van Belleghem spoke at the ‘Forward Thinking Leadership’ in Amsterdam in Sep 2018, sharing an update of his ‘customers the day after tomorrow’ keynote, with President Obama in the audience. Here is the video of his presentation. Steven Van Belleghem is an expert in customer focus in a digital world. He is a popular speaker […]

Steven Van Belleghem: Winning customers in a world of AI, bots and automation

Steven Van Belleghem

Steven Van Belleghem‘s “Customers the day after tomorrow” is both an informative book and also one of his exciting keynote. We are entering phase 3 of digitalization. This is a world of automation, bots and Artificial Intelligence. The benefits to customers will be HUGE. Customers will enjoy a world of faster than real-time customer service. A world […]