Joseph Michelli, author of multiple New York Times Best-Selling books and customer experience expert, discussed what business owners can take away from his book “The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging“, and how to implement some other valuable customer experience practices, in an online interview. Joseph Michelli, Ph.D., […]
Tag Archives: Joseph Michelli
09
Dec
Dec
Best-selling author, international speaker and organization expert Dr. Joseph Michelli knows more than enough about how successful companies deliver brand messages that drive loyalty and profit. In video below, Dr. Michelli talks about memorable brands and how businesses can leave a mark–a legacy. Joseph Michelli helps leaders and business owners define and build memorable brands. He activates […]
14
Oct
Oct
Dr. Joseph Michelli presents why certain brands are top of mind to customers. Joseph A. Michelli Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.” In addition to […]
25
Sep
Sep
Joseph Michelli is available for speaking engagements in Asia in November 2014. Contact us if you wish to have him as a speaker! Joseph Michelli Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and […]
Good news! Joseph Michelli, author of bestseller The Starbucks Experience, will be in Asia in November 2014… Joseph Michelli Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.” […]
Dr. Joseph Michelli, author of bestseller The Starbucks Experience, presents why certain brands are top of mind to customers. Joseph Michelli Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward […]
Joseph Michelli, author of bestseller The Starbucks Experience, will be in Asia in January 2014. Seize this chance to have him as a speaker for your next event. Joseph Michelli Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world […]
Joseph Michelli‘s new book “Leading the Starbucks Way” is now available on Amazon! Joseph Michelli, author of bestseller The Starbucks Experience, explains that the international success of Starbucks begins with a promise: to inspire and nurture the human spirit–one person, one cup, and one neighborhood at a time. Michelli offers a perspective on the leadership […]
We are happy to announce that Joseph Michelli, customer services guru, will be in Asia in November 2013. Joseph Michelli Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the […]