Joseph Michelli, author of multiple New York Times Best-Selling books and customer experience expert, discussed what business owners can take away from his book “The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging“, and how to implement some other valuable customer experience practices, in an online interview. Joseph Michelli, Ph.D., […]
Tag Archives: New York Times Best-selling Author
James Clear is a world-renowned expert on habits and decision making as the author of one of the fastest-growing email newsletters in history and his articles at jamesclear.com receive 10 million hits each year with his work frequently appearing in publications including the New York Times, Forbes and Business Insider. He is also the author of […]
Pankaj Mishra, New York Times Best-selling Author, will be in Hong Kong in early October for a speaking engagement… Pankaj Mishra Pankaj Mishra was born in North India. He graduated with a Bachelor of Commerce from the Allahabad University before completing his MA in English Literature at the Jawaharlal Nehru University in New Delhi. His […]