In September 2020 the new management book of Steven Van Belleghem, ‘The Offer You Can’t Refuse‘, was released, in which the author describes a story about the future of customer experience. Steven has just hosted a virtual book launch and here is the full video of the event. Steven Van Belleghem is an expert in customer […]
Tag Archives: robotics
21
Oct
Oct
Dr Jordan Nguyen releases new book “A Human’s Guide to the Future“, which zooms in on how humanity can thrive through our rapidly changing technological landscape. Technology is evolving at the fastest rate we’ve ever seen, but it may be the slowest rate we’ll ever see again! What does this mean for the future of the […]
16
Oct
Oct
Mike Walsh, futurist, in his recent Harvard Business Review article argues that AI should change what you do, not just how you do it. In the article, he quoted examples from Goldman Sachs and UBS on how the traditional banks harness the tremendous potential of artificial intelligence. The high unemployment numbers of the Covid-19 recession […]
Speakers
Steven Van Belleghem Keynote Speaker: The Future of Customer Experience and Customer Centricity
16
Sep
Sep
Steven Van Belleghem is an international keynote speaker whose core expertise is customer experience in a digital world. In his keynotes, Steven Van Belleghem speaks about the future of customer experience. Steven believes in a bright future where companies play the long-term game with their customers. His passion is spreading ideas about the future of […]
31
Aug
Aug
Chris Riddell, leading futurist, has built a studio that would upgrade your virtual event experience tremendously. With the assistance from his production team, Chris is happy to deliver livestream keynote and also facilitate bigger-scale client events from his purposely built studio. Clients can also book him for to run live virtual Q&A sessions with their […]
07
Aug
Aug
Mike Walsh shares 3 new skills that we need to master in order to survive and thrive in the radically different reality after COVID-19. What if the new normal, is not normal at all? Thanks to COVID-19, we are now living in a radically different reality. Robotics, VR, automation, protests, surveillance, fake news – this […]
24
Jul
Jul
In a recent interview, Dr Jordan Nguyen answers the question “Can big ideas radically change the way people connect?”. Jordan shared his experience in working with people with disabilities, and started wondering if is is possible to help inspire their sense of independence by building a car they can drive? Is this kind of technology possible, where […]
01
Jul
Jul
Ray Hammond, Europe’s most experienced futurist, shared his insights on the winners and losers after the pandemic in his recent video. With over 30 years of experience, it is easy to see why Ray Hammond is tagged as Europe’s most seasoned, most successful and most widely published futurist. His decades of research, publication and keynotes have been […]
12
Jun
Jun
Mike Walsh, leading futurist, shared his insight on the key to building a successful remote organisation in his recent Harvard Business Review article. Data has become even more important when teams are working remotely. Here are a few highlights: In this respect, distributed organizations are typically ahead of more traditional ones — where documentation can […]
08
Jun
Jun
Steven Van Belleghem is launching his fifth management book ‘The Offer You can’t Refuse’ in September 2020. In his new book, Steven answers a very important question—What if customers want more than excellent service? He talks about technology, personal involvement and social commitment, and gives concrete application for effective customer relations. We are moving into […]
20
May
May
Renowned futurist Mike Walsh discusses the importance of adapting to the new normal and embracing a new vision of what work can be. The 2020 pandemic forced us to face the imaginable: what if everyone worked from home? But what we are now experiencing is something much bigger than remote work, it’s a preview of […]
11
May
May
Chris Riddell, leading futurist, has been building a studio that over the last few weeks for his client events worldwide. It is a purpose built studio, with a full production team designed for Chris to deliver livestream keynote / insight events and also facilitate bigger client events. Clients can also book him for to run […]
04
May
May
Renowned futurist Mike Walsh discusses digital disruption in relation to what’s happening now all over the world. We are all disruptors now. Being digital is nothing special, it is just the price of staying in business. Our real opportunity as we work through the COVID-19 crisis is more than resilience – we have to walk […]
27
Apr
Apr
In a recent blog post, Steven Van Belleghem tackles the effect of coronavirus pandemic on most industries worldwide and what companies must do to emerge victorious amidst the struggle for survival. Here are some highlights: Go for long-term relationships with customers: trust and reputation In my opinion, the best strategy forward is to invest in […]
04
Mar
Mar
Mike Walsh ‘s latest book, ‘The Algorithmic Leader‘, was featured in the winter edition of the Rotman Management Magazine focused on creative destruction. Here’s a snippet from the magazine: Mike Walsh is the CEO of Tomorrow, a global consultancy on designing business for the 21st century. His expertise is giving leaders advise on how to thrive in […]
08
Jan
Jan
We are delighted to share that Steve Hoffman, captain and CEO of Founders Space is now available to speak in Asia! Steve Hoffman, fondly called Captain Hoff in Silicon Valley, is a CEO, venture capitalist, angel investor, serial entrepreneur, studio head, computer engineer, filmmaker, Hollywood TV exec, published author, coder, game designer, manga rewriter, animator and […]
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