In his recent keynote, futurist Mike Walsh discusses why transformation is so hard for big organizations. Why is transformation so hard for big organizations? It is not about their size. One of the most dangerous traps for corporations is to consume the idea of disruption, without actually internalizing it. They redesign their offices and add […]
Tag Archives: robotics
18
Jan
Jan
Renowned futurist Chris Riddell believes that this is the time to reset, for your new future and asks an important question—-“What will be your next move?” Chris explains “This is not the new normal. This is constant change. This is a world moving faster than ever before. This is the beginning of an incredible, reimagined future. […]
30
Dec
Dec
Steven Van Belleghem believes that the new COVID-19 reality has had a huge effect on human behavior and has put customer experience into even greater focus. He shares eight customer experience trends that will most affect us in 2021 and beyond: Read more about it here. Steven Van Belleghem is an expert in customer focus in […]
Speakers
Steven Hoffman Publishing New Book Surviving a Startup: Practical Strategies for Starting a Business, Overcoming Obstacles, and Coming Out on Top
18
Dec
Dec
Steven Hoffman, CEO of Founders Space is publishing a new book called “Surviving a Startup: Practical Strategies for Starting a Business, Overcoming Obstacles, and Coming Out on Top”, available on paperback in April 2021. Steven’s new book aims to prepare entrepreneurs to avoid disastrous mistakes, surmount sizable obstacles, and master the skills necessary to make the right […]
07
Dec
Dec
What if the next great leap in technology was not systems that ran faster and more efficiently, but we’re capable of anticipating our every need? We are just at the beginning of a radical transformation of life as we know it. The starting point, according to futurist Mike Walsh in this excerpt from one of […]
25
Nov
Nov
In September 2020 the new management book of Steven Van Belleghem, ‘The Offer You Can’t Refuse‘, was released, in which the author describes a story about the future of customer experience. Steven has just hosted a virtual book launch and here is the full video of the event. Steven Van Belleghem is an expert in customer […]
21
Oct
Oct
Dr Jordan Nguyen releases new book “A Human’s Guide to the Future“, which zooms in on how humanity can thrive through our rapidly changing technological landscape. Technology is evolving at the fastest rate we’ve ever seen, but it may be the slowest rate we’ll ever see again! What does this mean for the future of the […]
16
Oct
Oct
Mike Walsh, futurist, in his recent Harvard Business Review article argues that AI should change what you do, not just how you do it. In the article, he quoted examples from Goldman Sachs and UBS on how the traditional banks harness the tremendous potential of artificial intelligence. The high unemployment numbers of the Covid-19 recession […]
Speakers
Steven Van Belleghem Keynote Speaker: The Future of Customer Experience and Customer Centricity
16
Sep
Sep
Steven Van Belleghem is an international keynote speaker whose core expertise is customer experience in a digital world. In his keynotes, Steven Van Belleghem speaks about the future of customer experience. Steven believes in a bright future where companies play the long-term game with their customers. His passion is spreading ideas about the future of […]
31
Aug
Aug
Chris Riddell, leading futurist, has built a studio that would upgrade your virtual event experience tremendously. With the assistance from his production team, Chris is happy to deliver livestream keynote and also facilitate bigger-scale client events from his purposely built studio. Clients can also book him for to run live virtual Q&A sessions with their […]
07
Aug
Aug
Mike Walsh shares 3 new skills that we need to master in order to survive and thrive in the radically different reality after COVID-19. What if the new normal, is not normal at all? Thanks to COVID-19, we are now living in a radically different reality. Robotics, VR, automation, protests, surveillance, fake news – this […]
24
Jul
Jul
In a recent interview, Dr Jordan Nguyen answers the question “Can big ideas radically change the way people connect?”. Jordan shared his experience in working with people with disabilities, and started wondering if is is possible to help inspire their sense of independence by building a car they can drive? Is this kind of technology possible, where […]
01
Jul
Jul
Ray Hammond, Europe’s most experienced futurist, shared his insights on the winners and losers after the pandemic in his recent video. With over 30 years of experience, it is easy to see why Ray Hammond is tagged as Europe’s most seasoned, most successful and most widely published futurist. His decades of research, publication and keynotes have been […]
12
Jun
Jun
Mike Walsh, leading futurist, shared his insight on the key to building a successful remote organisation in his recent Harvard Business Review article. Data has become even more important when teams are working remotely. Here are a few highlights: In this respect, distributed organizations are typically ahead of more traditional ones — where documentation can […]
08
Jun
Jun
Steven Van Belleghem is launching his fifth management book ‘The Offer You can’t Refuse’ in September 2020. In his new book, Steven answers a very important question—What if customers want more than excellent service? He talks about technology, personal involvement and social commitment, and gives concrete application for effective customer relations. We are moving into […]
20
May
May
Renowned futurist Mike Walsh discusses the importance of adapting to the new normal and embracing a new vision of what work can be. The 2020 pandemic forced us to face the imaginable: what if everyone worked from home? But what we are now experiencing is something much bigger than remote work, it’s a preview of […]