Forming strong human connections involves the humility to inconvenience yourself to serve others – this is why Service is a pillar of human connection. Learning how to build rapport and influence can set you on the path to becoming what Malcom Gladwell calls a “Connector.” Simone Heng is global keynote speaker on the topic of […]
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Su-Yen Wong, Cesar Harada and Nicklas Bergman spoke at the Oracle OpenWorld Singapore Conference last month and it was a huge success. Take a look at the presentation abstracts and some photos below: The Future of Work … and What it Means for YouSu-Yen Wong, Founder and Chief Executive Officer, Bronze Phoenix With the onset […]
Customer service expert and bestselling author Ron Kaufman shares vital insights on uplifting the quality of services in his inspiring keynotes. Ron has been rated as one of the “Top 25 Who’s Hot” speakers by Speaker Magazine and his book “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” is a USA Today and […]
Ron Kaufman is the New York Times bestselling author of “UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet”, and is the founder of UP! Your Service. In the following video Ron shares his insights on customer services. Ron Kaufman Ron Kaufman is the world’s leading educator and motivator […]