Ron Kaufman is the New York Times bestselling author of “UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet”, and is the founder of UP! Your Service. In the following video Ron shares his insights on customer services. [youtube=http://youtu.be/H-jACUKn0qI] Ron Kaufman Ron Kaufman is the world’s leading educator and […]