Steven Van Belleghem is an international keynote speaker whose core expertise is customer experience in a digital world. In his keynotes, Steven Van Belleghem speaks about the future of customer experience. Steven believes in a bright future where companies play the long-term game with their customers. His passion is spreading ideas about the future of […]
Tag Archives: modern customer relationships
24
Jan
Jan
Steven Van Belleghem shared his insights on “Customers the day after tomorrow” at Showtime 2017 Conference, which is the biggest sales enablement event in Europe. In his inspirational talk on become consumer-centric, Steven outlines several important points including: “What they didn’t do, the guys from Toys R Us and many other companies in the world […]
23
Oct
Oct
Steven Van Belleghem‘s “Customers the day after tomorrow” is both an informative book and also one of his exciting keynote. We are entering phase 3 of digitalization. This is a world of automation, bots and Artificial Intelligence. The benefits to customers will be HUGE. Customers will enjoy a world of faster than real-time customer service. A world […]